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Merksyst POS Telemarketing

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    Merksyst POS
    Manage telephone sales orders to enhance your customer service experience and improve your business sales.

Merksyst POS Telemarketing is the solution to the major challenges present in the retail industry.

Increases a customer's average ticket.

Increases sales force capacity.

Increases revenue from the sale of new products.

Increases customer satisfaction.

Improve the customer's buying experience through consultative selling.

Increase your attention span.

Reduces operating costs.

Decreases management time in the sales conversion of a customer's quotation process.

Increases inventory turnover.

Eliminates physical store saturation.

Reduces the loss of sales of out-of-stock products.

Facilitates technology adoption and training processes.


Key Funcionalities

Merksyst POS Telemarketing is the solution for the management of sales orders made via telephone. It provides the operator with a tool designed to improve the customer experience and encourage the increase of the average ticket by providing information and statistics related to the customer's consumption and purchase frequency and information about products, services, prices and purchase alternatives.

- Customer price list.

- Quotations.

- Order taking.

- Packaging of orders.

- Shipment of orders.

- Sales invoicing.

- Transfer billing.

- Issuance of waybills.

- Issuance of foreign trade complement.

- Sale of complementary items.

- Sale of supplementary items.

- Visualization of stock vs. available stock.

- Backorder management for out-of-stock orders.

- Customer's purchase history.

- Customer-product purchase history.

- Visualization of product images.

- Intuitive description search.

Merksyst POS Telemarketing allows you to increase revenue, improve customer satisfaction and reduce errors in your business transactions.

Some benefits of our specialized end-to-end-applications

Increases return on investment, thanks to proactive sales and negotiation skills.

Reduces losses due to human error in the operation.

Increases the efficiency of logistics processes by integrating all involved areas.

Increases customer satisfaction by providing direct interaction with a representative.

Simplifies the sales process and reduces order capture time.

Learn more about
Merksyst POS Telemarketing

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